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FAQs

Frequently Asked Questions

Q 1. Where will the kitty take place?

Answer- A Good restaurant or a Banquet Hall or our office

Q 2. What about Food

Answer- You will get Indian Food through out as mentioned.

Q 3. What if I leave the kitty in between.-

Answer- You cannot leave in between however you can nominate or gift your membership to any person you like before 35 days of travel without any charge.

Q 4. Can we bring along other family members- for kitty

Answer- Yes, at a Nominal Cost Rs.250/- per member per event.

Q 5. What if we miss to pay any installment –

Answer- You will not be part of Lucky Draw and Rs. 100/- fine per day per member.

Q 6. Any benefits for Advance installments –

Answer- No

Q 7. Will you send your person to collect the kitty amount

Answer- No, you have to make arrangements to send the money everytime.

Q 8. Will we get any discount on our other trips –

Answer- No

Q 9. Any benefits if we give reference

Answer- No. We respect that but no financial consideration.

Q 10. Will we get any benefit – if more than 5-10 people join the kitty

Answer- No, We respect that but no financial consideration.

Q 11. What will be the last date to make the payment –

Answer- One Day before the Tea Party/ Lucky Draw Date.

Q 12. Do we need to pay any amount extra for Tea Party-

Answer- No (not for the members, but Rs. 250/- for Guests.

Q 13. Is it mandatory to attend the Tea Party –

Answer- No and you will still be part of the Lucky Draw

Q 14. What if I win in Lucky draw and I am not present –

Answer- You will still win.

Q 15. What if i am not able to travel on the final dates –

Answer- Cancellation Rules Apply as per terms decided.

Q 16. What if I need to change my flight arrangements or other Travel Arrangements –

Answer- Charges will apply (if possible).

Q 17. Can I switch to other Travel Kitty Group in between –

Answer- No

Q 18. Any Child or Infant discount.

Answer- Only Infant Discount, No Child discount

Q 19. If I have to travel alone –

Answer- Single Supplement will apply

Q 20 Is it transferable –

Answer- Yes till 35 days before departure.

Q 21. When the Group will Travel –

Answer- Within 30 days of last Tea Party

Q 22. Can I use travel vouchers, certificates or frequent flyer miles –

Answer- No

Q 23. What if I am already holding a Valid visa

Answer- Visa fees and Service Charges are not included in the cost.

Q 24. What if I have to go for Cancellation and can not arrange substitute

Answer- Cancellation Rules Apply. However your Travel Insurance (not included) will support you.

Q 25. What if I break the chain for any reason, what will happen to the amount paid by me

Answer- Amount will not be refunded

Q 26. Since lottery is banned in Delhi, hope it does not arise any compliance –

Answer- This is kitty and not lottery. Do not worry

Q 27. Will you keep the members name discreet –

Answer- No, as you all will be meeting in Tea Parties. Apart from it we do not share any body’s travel details with anyone as rule of our company.

Q 28. Is there any guarantor for our money –

Answer- We are renowned Travel Agent approved by Ministry of Tourism, Govt. of India operating in Ashok Vihar from last 18 years and has roots at the same place from last 40 years.

Q 29. Do we get any Interest on our money –

Answer- No

Q 30. What if I don`t get Visa for my opted destination

Answer- Any individual has to self analyse his visa prospects and then join the kitty. We at Rising Star Tours & Travels do not stand guarantee for the visa outcome for any one and for any country even if applied thru us. Cancellation apply

Q 31. Any help for senior citizens considering it`s a group tour –

Answer- Due care will be given to Senior Citizens, but only bodily able persons should join. Family members must care of their special needs.

Q 32. Can we upgrade the hotel or transfer

Answer- Yes (if possible) at extra cost.

Q 33. Can I extend or cut-short my trip –

Answer- Yes (if possible) Amendment Charges apply.

Q 34. Will their be any Escort or Tour Guide

Answer- Yes (will join you, once you reach your destination)

Q 35.Can new members join in between 

Answer- No they cannot, until there is a cancellation by any member

Q 36. Can I have customized itinerary for my group of 20-25 people  ?

Answer- Yes, but at additional cost.

Q 37. Will we be getting leisure time of our choice to spend ?

Answer- We have already provided you complete itinerary for travel.

Q 38. Will you be giving Airport transfers in Delhi too ?

Answer- No

Q 39. What if my visa is delayed ?

Answer- Cancellation Rules Apply (even if Visa applied thru us). Visa is in Embassy’s hand.

Q 40. What if I loose the documents/ miss the flight / stopped at Airport Immigration ?

Answer- We will help you the best way possible but otherwise we will be forced to treat it as cancellation by you.

Q 41. What if my baggage is lost/ delayed. ?

Answer- We will help you the best way possible but have to rely on airlines response.

Q 42. How can I Pay ?

Answer – You can pay by cash/cheque or bank transfer or credit card as well (2% extra for credit card transaction).

Q 43. When the kitty will start ?

Answer – Kitty will start only when we have full strength of 50 People

Q 44. What will be the category of the hotel used ?

Answer – Everywhere 4 Star (Rating by Trip Advisor)